Digital Delivery and Shipping Information
Digital Download Delivery
How It Works
- Instant Access – Your download links are delivered automatically within seconds of payment confirmation.
Where to Find Your Files
- Check your email (including spam/promotions folders) for a message with download links.
- Access your files directly from your account under "Order Details."
Download Instructions
- Click the download link in your email or order confirmation
- For .ZIP files, use free tools like WinRAR (Windows) or The Unarchiver (Mac)
Need Help?
- Didn't receive your download? Check spam or email us at: info@glasspatternshop.com
- Download issues? Clear browser cache or try a different browser
- Link expired? Contact us for a new one
No waiting, no shipping fees – get your files instantly!
Refund Policy
All sales of digital products are final. Please refer to our Terms of Service for details.
For support: info@glasspatternshop.com
Physical Book Shipping
Shipping Details
- We ship worldwide
- Orders processed within 1-2 business days
Shipping Rates & Delivery Times
| Region | Cost | Delivery Time |
|---|---|---|
| UNITED KINGDOM | £2.70 - £3.50 | 2-4 business days |
| EUROPE ZONES 1,2,3 | £5.05 - £8.70 | 3-7 business days |
| WORLD ZONE 1 | £6.95 - £15.10 | 5-10 business days |
| WORLD ZONE 2 | £8.25 - £17.10 | 5-12 business days |
| WORLD ZONE 3 | £7.20 - £16.20 | 5-12 business days |
Tracking & Notifications
- You'll receive a tracking email once shipped (if tracking method is selected)
- Allow 1-2 days for tracking updates
Shipping Issues
For delayed or damaged shipments, contact us at info@glasspatternshop.com and we'll resolve it promptly.