Shipping policy
Shipping Policy - Digital Downloads
Thank you for shopping at Glasspatternshop.com!
Many of our products are digital downloads, which means no physical shipping is involved. Please review our digital product delivery policy below:
Order Processing
All digital products are available for immediate download after purchase. Once your payment is processed, you will receive a confirmation email with a link to download your files.
Delivery Method
Digital products are delivered via download links provided in your order confirmation email. You can also access your download link by logging into your account on our website, if applicable.
Download Access
- Instant Access: Your digital products are available immediately after payment is confirmed.
- Download Limit: You may download the files as often as you like. Please ensure you save a copy of your files.
Issues with Download
If you experience any issues with accessing or downloading your files, such as receiving corrupted or incomplete files, please contact us at info@glasspatternshop.com within 7 days. We will assist in resolving the issue.
Refund Policy
All sales of digital products are final. Please refer to our Refund Policy for more details.
For any further questions or support, feel free to contact us at info@glasspatternshop.com.
Shipping Policy - Physical Books
We currently ship physical books to the following regions: Worldwide.
- All orders are processed within 1-2 business days.
Shipping Rates & Delivery Times (Based on weight)
- United Kingdom: £2.70 - £3.50 (estimated delivery time: 2-4 business days)
- Europe Zone 1, 2 & 3: £5.05 - £8.70
- World Zone 1: £6.95 - £15.10
- World Zone 2: £8.25 - £17.10
- World Zone 3: £7.20 - £16.20
Tracking & Notifications
- Once your order is shipped, you will receive an email confirmation with your tracking number to follow the shipment’s progress.
- Please allow 1-2 business days for the tracking information to be updated.
Shipping Issues
If your shipment is delayed or damaged during transit, please contact us at info@glasspatternshop.com, and we will work with the carrier to resolve the issue as quickly as possible.