Privacy Policy

Privacy Policy

  1. Overview

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store. We are committed to protecting your privacy and ensuring your data is handled responsibly.

  1. Personal Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

  • Order Information: When you purchase a product, we collect details such as your name, billing address, shipping address (if applicable), payment information, email address, and phone number.
  • Device Information: We collect information about the device you use to access our website, including your IP address, browser type, and time zone.
  • Cookies: We use cookies and other tracking technologies to improve your browsing experience and gather analytics on website usage.
  1. How We Use Your Information

We use the collected information for the following purposes:

  • To process your orders and payments, and to deliver the digital products you purchase.
  • To send you order confirmations, download links, and other relevant customer service messages.
  • To improve our website’s functionality and user experience by analyzing how customers use our site.
  • To send you promotional emails, special offers, and updates (if you have opted into our mailing list).
  1. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We work with third-party service providers (such as payment processors) to assist in running our business. These providers may have access to your personal information as needed to perform their services.
  • Legal Obligations: We may disclose your personal information if required by law or if you violate our Terms of Service.
  1. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of any inaccuracies in your personal information.
  • Erasure: Request that we delete your personal data, subject to legal obligations.
  • Withdraw Consent: Opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
  1. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, such as processing your orders or complying with legal obligations.

  1. Security

We take appropriate precautions to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee the absolute security of your data.

  1. Changes to the Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at info@glasspatternshop.com